Helpful Info

£3.50 - Royal Mail 1st Class Signed For

FREE - Royal Mail 1st Class Signed For, orders over £100.00

£6.50 - Royal Mail Special Delivery (UK next working day)

FREE - Royal Mail Special Delivery, for orders over £150.00

£12.00 - Royal Mail International Signed for

Tracking information will be sent via email at the point of shipping.

Effie Jewellery does not receive delivery updates therefore it is the customers responsibility to track your order. Please contact us within 30 days of dispatch if you believe your item has been lost in transit.

Failure to do so may result in Effie Jewellery not being able to investigate it or offer compensation for your lost order.

You will responsible for duties & taxes.

On occasions the shipping company may experience delays and we cannot issue refunds to to shipping delays.

For hygiene reasons, Effie Jewellery cannot accept returns or exchanges of our jewellery.

Effie Jewellery comes with a 12 month manufacturing warranty for solid jewellery.

This does not cover wear and tear, misuse, accidents or loss.

All the sizing of the jewellery is on the product page.

Please ensure you measure the area you want to fit the jewellery correctly as Effie Jewellery cannot accept returns.

If you are unsure I would recommend to check with a local piercer.

Ideally keep your jewellery stored separately in the Effie Jewellery pouch you receive it in.

Solid gold pieces just clean gentle and buff.

Plated pieces if you can take them when in contact with water they should last over a year,

Please handle with care, the pieces are dainty.

Always visit your local piercer to have it fitted if you aren’t confident.